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FAQ

What types of businesses does Your Office Anywhere (YOA) help?

Any business! It doesn’t matter if you have a professional practice or a retail store; we can tailor our services to save you time and money.

Who should use YOA’s services?

Anyone who needs business administrative services but would like to avoid the expense and hassles associated with hiring and managing employees.

Can you explain why someone would need YOA’s services?

No matter how good you are at what you do, that doesn’t necessarily mean you know everything you need to know about the “business of running a business.” When you bring YOA on board, you’re hiring experts who can let you focus on your profession, and relieve you of tasks you don’t have time for, or may not completely understand how to do – no matter how big or small. Maybe you have a side business and just need extra help. We tailor our services to your situation.

I’m an entrepreneur working from home, but I’m missing some opportunities because I never have enough time to do everything I want to do. What can YOA do for me?

Virtual office companies are fast becoming a great solution for home-based business owners. Remote workers can provide you with any type of assistance that doesn’t really require someone to be physically in your presence. They can manage accounts receivable/payable, help you find resources, and handle almost any task work you want to delegate. This means you can use more of your time building your business, and less time running it.

Isn’t hiring YOA just another expense?

When you hire YOA to help you run your office, you get more time back to run your business. For instance, would you rather be doing paperwork or lining up a new customer? Have you ever found yourself waiting for a payment only to discover you forgot to send an invoice? Have you ever been late or missed a meeting with a potential new customer because you forgot about the appointment? YOA puts more time back in your day and helps you avoid many costly mistakes.

I want someone to take calls 9-to-5 but I don’t want a 9-to-5 secretary.

Every call to your business can be answered by a YOA professional who has been trained to make it seem like he or she is your employee – but YOA only charges you for the time spent on your business. You pay by the minute, not by the hour or the day.

How is Your Office Anywhere’s pricing structured?

No matter what type of service you choose, you only pay for the time you use, calculated to the minute. Packages are also available.

Are secretarial services the only thing YOA offers?

Your Office Anywhere offers a full range of business services – such as bookkeeping, accounting, payroll management, live receptionists, virtual assistants, customer service management, virtual computing, and yes, traditional secretarial services. One of our consultants would be happy to explain all of our services and help you decide which ones you should consider.

I’m just starting my business and trying to avoid spending money on overhead. How can YOA help me?

YOA is the perfect solution for avoiding or minimizing overhead costs because you only pay for what you need. If your business is getting off to a slow start or going through a rough patch, you can easily manage your expenses by getting the help you need only when you need it.

What if I want administrative assistance with some tasks but also want to keep doing some myself?

Your Office Anywhere offers “a la carte” business services. You decide want you want us to handle and what you want to keep doing yourself, no matter how big or small. For instance, if you want us to answer your phone but only when you don’t answer it yourself, we can easily tailor your service that way.

I have my own way of running my business and like things done a certain way.

YOA customizes our services according to your specifications. We spend time with you up front to learn your practices and processes, and replicate them as you wish.

Do I have to sign a contract?

Absolutely not! Your relationship with YOA is always open-ended and there is never a fee or penalty for suspending or ending it.

What about a trial period?

Yes, we offer a two-week, money back satisfaction guarantee to all new customers.

If I hire YOA to answer my phones, will callers think they’re talking to YOA or to my business?

Your callers will think they’re calling your business. Our professionals pick up the phone using your company’s name and conduct themselves with the caller as if they worked for you directly.

What if a question comes up that YOA doesn’t know how to answer?

We will work out a plan for communicating with you as efficiently as possible whenever something comes up that we aren’t prepared to manage.

If I use YOA for computer services, what happens if I have a special program to work with?

We’ll put it on our server and you and YOA will have access at the same time, in real time.

My office and files are a mess – I don’t have a clue about how I’d be able to work with YOA.

Don’t worry. We’ll spend time with you and work out a plan for organizing things efficiently.

It all sounds good but I’m really not sure how I’d benefit from hiring Your Office Anywhere.

We can schedule a no-obligation, no-cost consultation and give you an honest opinion about whether or not YOA is right for you.

How can I be sure you’ll give me an honest opinion?

Since you can discontinue our service at any time, YOA has no reason or interest in taking on a client who would not benefit from our services.

Do I have to change my phone number if you’re answering my phones?

No! It’s very easy to forward any telephone line to us. If you need a phone number, we can provide one.

OK, I get it – you offer business services. What else do you offer?

We can customize our services to help you in almost any way you can imagine. We are seeing an increase in demand right now for project management.

Example 1:
Let’s say you need a retail website and building it requires the services of a designer, a copywriter, a photographer and a credit card processing vendor. We can manage the people and the details for you, and get your website up and running on time and on budget.

Example 2:
If you needed a catalog developed and printed, we could manage the project from beginning to end, or take individual tasks off your hands, like getting competitive printing bids for you.

I need someone to run my office full time.

Your Office Anywhere can take full charge of your office or business however or whenever you like.

Mega Trivia Contest
How Savvy are You?
One of the ways Your Office Anywhere helps busy people just like you become more successful is by taking task work off your hands – which also gives you more time for fun, like our monthly Trivia Game. Taking even a little break can often help you get back to work refreshed and re-inspired. Answer this question correctly and you’ll be entered into a drawing for this month’s prize – a Logitech wireless mouse. Think you know a lot about a lot of things? Put your knowledge to the test and you could win a PRIZE! There's a new question and a new drawing every month. If you win, we'll contact you.
 
*First Name
*Last Name
*Email
*Street Address
*City
*State *Zip
Phone

Winner will be notified by mail.
     
Take A Tip from YOA!

 

 



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